My favorite thing to do is fix all sorts of mechanics, so I started in this industry. When I come to work, my favorite thing is the surprise of the job. I like to meet new customers and face new challenges. In my free time, I’m an all-around handyman always fixing something. I’ve lived in the Salem area for most of my life with 6 kids of my own while fostering 75 in the past 13 years.
” Rick Bennett was our service worker. He had to share with us that we needed a completely new system, which was the worst-case scenario as money is so very tight because we’ve had 4 high money breakdowns in the last 6 months, but he was compassionate to the frustration and honestly the fear of “how can we do one more thing”. He was thorough and very cared and aware of the safety issues due to the problems my heating system was having. I am very thankful that he was the serviceman who arrived because he understood my teariness and was patient while I had to take a minute and take a deep breath. He made it feel like my frustrations were allowed, listened to my questions, and was very thorough in his explanation of my options and the safety options. He was the best serviceman we’ve had and we’ve had this system for 10 years, so I was very blessed that he was our serviceman today. Honestly, he deserves a bonus cause not many handle tears w compassion and truth both so well!” – Payton R.