Service Agreement: Answer 2 Questions Before You Sign On

Before you part with your hard-earned money to purchase a service agreement for your HVAC system, there are two basic questions you need to ask yourself before signing on the dotted line. Service agreements and warranties may sometimes save you from future repair costs, but they also can be a waste of money.

What type of service agreement is best for me and my HVAC system? There are different types of service agreements. Some cover both parts and labor, as well as regular preventive maintenance. There also are labor-only agreement that may or may not include emergency repairs. You may even opt for just a preventive maintenance contract, which should include basics like changing filters and the cleaning of internal components.

When choosing a service agreement, consider how much basic maintenance you can perform on your heating and cooling equipment — and how likely you will actually do it. The age, condition and value of your existing equipment should also factor in your decision.

What’s the reputation of the company selling the service agreement? Too often, companies jump on the service agreement bandwagon to augment their income during lean months. To avoid paying money to a company that won’t respond promptly to your needs, check out customer testimonials.

If you’d like more information on service agreements, contact the friendly experts at Roth Heating & Cooling, Plumbing, Electrical, Drain Services. We have been serving residents of the Portland area since 1976.