How To: A Helpful Resource
Click on a link below to access advice on dealing with common HVAC problems and issues.
What to do about frozen heat pumps
- Turn thermostat to the emergency heat position. This will use your back-up source of heat, thus not allowing the heat pump to run during this condition.
- Once all of the ice is gone, schedule a service call. It is extremely important that the ice is removed naturally so that no further damage is done.
How often do I need to change/clean my air filter?
Typically every 3 months. It depends on the type of filtration system and dust conditions inside the home (kids, pets, etc...). Sometimes filters need to be changed at sooner intervals. We recommend checking them once a month. After the first year you will get an idea of the schedule.
